搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox won't update anymore?

  • 5 个回答
  • 26 人有此问题
  • 2 次查看
  • 最后回复者为 jraykc

more options

So, when I first got Firefox, I was able to update to the latest version by clicking on "Firefox" scroll down on the top left corner of the screen, then clicking on "Help", and then clicking on "About Firefox".

Ever since update 14.0 something, my steps of updating Firefox mentioned above wouldn't work anymore. For example, after I click on "About Firefox" to update, the popped up window says:

Restart to Update (clickable) You are currently on the release update channel.

So, I click on restart to update, but it did NOT update nor did anything. Therefore, I have to manually keep downloading the new version by going to the Mozilla Firefox website, and then download the client, etc which is annoying.

Also, once I update my Mozilla Firefox by manually downloading from the website again, it does NOT fix the update feature mentioned earlier.

So, my question is: Does anybody know why this update feature mentioned above does not work for me anymore?

Thanks. I look forward to your replies.

So, when I first got Firefox, I was able to update to the latest version by clicking on "Firefox" scroll down on the top left corner of the screen, then clicking on "Help", and then clicking on "About Firefox". Ever since update 14.0 something, my steps of updating Firefox mentioned above wouldn't work anymore. For example, after I click on "About Firefox" to update, the popped up window says: Restart to Update (clickable) You are currently on the release update channel. So, I click on restart to update, but it did NOT update nor did anything. Therefore, I have to manually keep downloading the new version by going to the Mozilla Firefox website, and then download the client, etc which is annoying. Also, once I update my Mozilla Firefox by manually downloading from the website again, it does NOT fix the update feature mentioned earlier. So, my question is: Does anybody know why this update feature mentioned above does not work for me anymore? Thanks. I look forward to your replies.

被采纳的解决方案

I found the problem.

定位到答案原位置 👍 2

所有回复 (5)

more options

选择的解决方案

I found the problem.

more options

I've marked your above posted reply as the solution since you indicated that you found the cause of the problem.

If you still have questions then you can remove that solution.

more options

So, would you like to maybe post how you fixed the problem for other people's benefit?

more options
more options

Mine was a rights issue. Logged in as administrator and updated fine.