When I click on the gmail icon From where do you click the Gmail icon ??

When I bring up firefox -- the gmail icon is there along with facebook, print, google, and some other icons. In Internet explorer, the gmail icon is on a line that begins with a blank by the word google, In firefox is is by a blank labeled search -- IE gets me to gmail inbox --- Firefox gets me to compose

Seems like you are using a Google Add-on. Try Resetting Google Add-on Settings to Default. Restart Firefox

Check and tell if its working.

I don't know how to get to "defaults" on add on bar. I uncheck add on bar and the 5 icons are still there (facebook, gmail. etc) -- I close firefox and restart firefox -- the add on bar is sstill unchecked when I rt click on tabs area -- when I check mark add on bars -- I don't see anything change -- I still do not get to inbox

I use windows 7 by the way could I re install firefox? would that help? Is there another way to get gmail icon on browser menu or somewhere?

You don't need to Uninstall Firefox. The problem is due to the Google Add-on you are using. You need to Configure it to revert your Google Add-on settings to Reset to Defaults.

-> Tap ALT key or press F10 to show the Menu Bar

-> go to Tools Menu -> Add-ons -> Extensions section -> right-click the Google Add-on and click Settings -> can you see any option that says "Reset Settings to Default" ??

The google toolbar is disabled -- it says because the tool bar is incompatible with Firefox 5 -- so it is disabled -- so is that the problem? Do I need to go to an earlier firefox? -- can I do that?

Lets see if this problem is due to Incompatibility of Google Toolbar

Try using this extension to Force Compatibility https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/

Check and tell if its working.

When I download the "force compatibility file" -- I cannot open the .xpi file to run it -- I assume that is what I need to do. -- open the file that your link took me to

Try using this extension to Force Compatibility https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/

JUST CLICK THE DOWNLOAD BUTTON -> IT WILL DOWNLOAD ITSELF -> WHEN DOWNLOAD IS FINISHED SOFTWARE INSTALLATION WINDOW WILL OPEN -> CLICK INSTALL BUTTON -> NOW IT WILL RESTART FIREFOX

Check and tell if its working.

I appreciate everything folks are trying to do -- but when I click download -- I get to the download, -- it will download, but I cannot open it -- I am told to go to the web and find a file association -- I can't open the downloaded file

have you ever installed a Firefox add-on before ??

How do I find and install Add-ons?

https://support.mozilla.com/en-US/kb/find-and-install-add-ons

Unable to install add-ons

https://support.mozilla.com/en-US/kb/Unable%20to%20install%20add-ons

Check and tell if its working.

Bingo! It worked -- I did a drag and drop -- restarted windows and gmail icon was there. Thank you -- it was a long haul but you finally found the answer. thanks

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