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I BACKED UP MY EMAIL USING TOOLS BACKUP. WHEN I WENT TO RESTORE IT WOULD NOT ALLOW BECAUSE OF LARGER THAN 2GIG.

I WANT TO MAK SURE MY BACKUPS WORK. HELP. Thank You.

dom Lepore moderopel@gmail.com

I am running Thunderbird 128.4.3 under Windows 11 Pro 23H2 with 3 Gmail accounts and 1 Comcast. Normally I receive several hundred emails a day but about 8 days ago they stopped arriving with only 1 or 2 coming daily. I've reinstalled Thunderbird, rebuilt the global-messages-db.sqlite file (overe 3 days, 9.5 Gbytes), temporarily turned off Norton, but no improvement. It appears that I can not attach the Troubleshooting log so below are the server specs and the top of the log. Even though nothing is downloading, Thunderbird is taking up about 5% of the CPU. It appeared that the server was attempting to provide them as indicated by a changing tally at the bottom of the window, but nothing arrived.

What is going on? How can I fix this?

Thank you for your consideration,

David

Main Email Server Settings Server Settings Server Type: POP Mail Server Server Name mail.comcast.net Port: 110 Connection Security: STARTTLS Authenicaton method: Normal Password Check for new messages every 10 minutes and automatically download

Gmail Server Server Settings Server ype: IMAP Mail Server Server Name” imap.gmail.com Port: 993 Connection security: SSL/TLS Authentication method: OAuth2 Check for new messages every 10 minutes and file locally

Application Basics Name Thunderbird Version 128.4.3esr Build ID 20241108210256 Distribution ID Update Channel esr User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:128.0) Gecko/20100101 Thunderbird/128.4.3 OS Windows_NT 10.0 22631 OS Theme Launcher Process Enabled Multiprocess Windows 0/0 Fission Windows 0/0 Enabled by default Remote Processes 2 Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode false Memory Size (RAM) 14.7 GB Disk Space Available 390 GB Mail and News Accounts

ID Incoming server Outgoing servers Name Connection security Authentication method Name Connection security Authentication method Default? account1 (pop3) mail.comcast.net:110 2 passwordCleartext smtp.comcast.net:587 2 passwordCleartext true account2 (none) Local Folders 0 passwordCleartext account4 (imap) imap.googlemail.com:993 SSL passwordCleartext smtp.googlemail.com:465 SSL passwordCleartext true account5 (imap) imap.gmail.com:993 SSL OAuth2 smtp.gmail.com:465 SSL OAuth2 true account6 (imap) imap.gmail.com:993 SSL OAuth2 smtp.gmail.com:465 SSL OAuth2 true account8 (imap) imap.gmail.com:993 SSL OAuth2 smtp.gmail.com:465 SSL OAuth2 true account9 (pop3) pop.gmail.com:995 SSL OAuth2 smtp.gmail.com:465 SSL OAuth2 true Libraries Library Status Expected minimum version Version in use Path RNP (OpenPGP) OK 0.17.1 0.17.1.MZLA.128.4.3esr.botan C:\ntools\thunderbird\rnp.dll OTR Failed to load. OTR chat encryption will not work. - - - Calendar Settings dhallenbeck@amherstlibrary.org Name Value Name Type caldav Disabled Username URI Refresh Interval 60 Read-only false Suppress Alarms false Cache Enabled false iMIP Identity id1 iMIP Disabled iMIP Account Organizer Id Force Email Scheduling Popup Alarms Supported Alarms on Invitation Supported Max Alarms Per Event Attachment Supported Max Categories Privacy State Supported Priority Supported Event Supported true Task Supported true Local Time Supported UTC/GMT Supported Auto-Scheduling Supported false Home Name Value Name Type storage Disabled Username URI Refresh Interval Read-only Suppress Alarms Cache Enabled iMIP Identity id1 iMIP Disabled iMIP Account Organizer Id Force Email Scheduling Popup Alarms Supported Alarms on Invitation Supported Max Alarms Per Event Attachment Supported Max Categories Privacy State Supported Priority Supported true Event Supported Task Supported Local Time Supported UTC/GMT Supported Auto-Scheduling Supported

Crash Reports for the Last 3 Days

Report ID Submitted Remote Processes

Type Count Extension 1 GPU 1 Add-ons Name Type Version Enabled ID ImportExportTools NG extension 14.1.2 true ImportExportToolsNG@cleidigh.kokkini.net System theme — auto theme 1.3 true default-theme@mozilla.org Amazon.com extension 1.1 false amazondotcom@search.mozilla.org Bing extension 1.0 false bing@search.mozilla.org DuckDuckGo extension 1.0 false ddg@search.mozilla.org FileLink Provider for Dropbox extension 7 false dropbox-cloudfile@darktrojan.net Google extension 1.0 false google@search.mozilla.org Remove Duplicate Messages extension 0.6.0 false {a300a000-5e21-4ee0-a115-9ec8f4eaa92b} Wikipedia (en) extension 1.0 false wikipedia@search.mozilla.org Xpunge extension 5.0.2 false {786abda0-fd14-d247-bf69-38b2fc18491b} Dark theme 1.3 false thunderbird-compact-dark@mozilla.org Light theme 1.3 false thunderbird-compact-light@mozilla.org Security Software

Type Name Antivirus Norton 360;Reason Cybersecurity Antispyware Firewall Norton 360 Legacy User Stylesheets

Active false Stylesheets No stylesheets found Graphics

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Thunderbird suddenly cannot receive emails. I get the message "Login to server imap.mail.att.net with username jonnak@ameritech.net failed." Also, it will send emails but not retain a copy. No passwords have changed.

Thank you for coming back to me. Hopefully I am on the right site now. A few days back my laptop computer was compromised and I was instructed by my bank to a factory restart which meant I lost all of my apps etc. I have restored most of my previous apps but have been unable to restore my Thunderbird Email system I have been using for over four years and find it great but I have lost access to all my contact addresses and saved emails. I have tried to restore the system and have reset my password but when I get to the point of completion and click "done" I get the message "unable to log in at the server. Probably wrong configuration, User name or Password. I have been very happy with Thunderbird for many years now and hopefully things can be retreived. I am using Microsoft Mail at the moment so I can send and receive emails. Thank you, Malcolm Gresswell

The latest Thunderbird releases have been crashing regularly, with these submitted reports. I'm trying to ascertain what I need to do to mitigate or eliminate the crashes.

bp-fff7f0cc-3bcf-4863-a97a-2da0b0241109 (submitted 5 minutes ago) bp-211988fe-edbc-4bd6-9f0b-22b8a0241109 (submitted 21 minutes ago) bp-e1d549ea-2933-4ed2-8bac-6c2ed0241108 (submitted 1 day ago) bp-0ec18bc9-e38b-4252-85e7-0cb5e0241108 (submitted 1 day ago) bp-44316ba1-928c-49e8-b7f0-3ac140241105 04-Nov-24, 7:22 PM bp-62666d35-b069-44c2-ab2c-3b6950241105 04-Nov-24, 7:22 PM bp-0631d697-4a78-482a-b0df-db8810241105 04-Nov-24, 7:22 PM bp-6d6b5962-f140-4532-b272-1f9bf0241105 04-Nov-24, 7:22 PM

etc, ad nauseum going back to 03 October.

On my i mac I have recently had to erase and reinstall the system. I have re loaded Thunderbird and retrieved my e-mails, however, I have lost all my e-mail local folders ! Can you advise me how to get back these folders or are they lost. Many thanks, John

Hello,

I have two computers running thunderbird on macOS with POP accounts. When checking mail on computer #1, I would like to find a simple way to delete a given email message from server so that it is not retrieved by computer #2. Doing this online is not the solution I am looking for. Regards, Gérald

Hi,

Drag-and-drop of messages in my Thunderbird install has quit working (for a number of weeks now). I've put Thunderbird into Troubleshooting Mode, but it still doesn't work. Also, went ahead and permanently disabled all add-ons and reset Thunderbird settings back to default (actually removed a few out-of-date add-ons as well). Still not working. Tried uninstall and reinstall. Still not working.

Thanks!

tl;dr: How do I import Outlook Express messages?

Background: I used Outlook Express until Microsoft killed it, and have used Outlook 2013 since. Now Microsoft has forced me to abandon that due to Oauth2 not being supported, so I am looking for a replacement.

Thunderbird seems to be a recommended solution, but despite poking around in the community forums and help files, I am not finding straightforward answers to my questions on the current platform. (Side note: I have been using Firefox since it was Phoenix and then Firebird, and then Firefox, but never really used Thunderbird.)

I have a lot of really old .dbx files from Outlook Express. I heard that it is possible to import these into Thunderbird, but can't find any way to do so. These are low priority as they are archives and I just want to view them now and then, so not a deal breaker, but is that possible? It seems like it might require installing quite an old version of Thunderbird to make this happen? I thought I had found an article about it quite some time ago, but I just read through all of the search results for "Outlook Express" and couldn't find anything about bringing the messages in.

I cannot open my Thurderbird account. I keep getting an error "Non-overidable TLS error recorded. Handshake error or probably the TLS version or certificate used by server mail.atlantic net is incompatible.

I cannot get or send any emails. What do I do?

I’ve read all the archived queries about this issue. I’m running Windows 11, get my mail via POP, do use folders for sorting mail, but have an Inbox with way too many messages. Once this is fixed, I will do a better grooming the Inbox. The problem started three days ago as a result of my weekly backing up of Thunderbird using MozBackup. I found the very helpful reply by Toad-Hill on 11/7/23 to a similar query, and assume something got corrupted during the backup. (I’ve noticed that folder names get garbled sometimes after a backup.) Following Toad-Hill’s instructions, in Profile Folder > Mail > my-server, I’ve renamed “Inbox” as “OldInbox,” and a new Inbox shows as created in the folder for my mail server, along with a new Inbox.msf .

Now when I open TB, OldInbox exists, and I can read the messages in it. It contained multiple copies of one new message, apparently downloaded every time I tried to Get Messages. BUT ... Inbox continues to show the same old list of emails that used to be there, doesn’t allow me to read any of them, and I still get the error message. Somehow TB isn’t using the new Inbox that was created in Profile Folder > Mail > my-server. I’ve tried clearing the startup cache to no effect. FWIW, I see that in Profile Folder > Mail > Local Folders, there’s an Inbox.msf dated over a year ago. The Sent.msf, Drafts.msf, and Trash.msf in Profile Folder > Mail > Local Folders are up to date. What do I do now? Is it safe and appropriate to copy the new Inbox.msf from Profile Folder > Mail > my-server into Profile Folder > Mail > Local Folders in place of the old Inbox.msf there?

Hello I'm new to Thunderbird for Android. And I'm not really well versed in using all of the options of Gmail. But what I would like to know is how can I sync my folders such as trash or spam with my Gmail account using Thunderbird for Android? I went in and clicked on the sink button to let them sync but they're not doing it. For example I deleted an email and put it into trash but I'd like to archive it. When I go to move it it tells me I cannot move anything from a folder that is not synced. I've searched all over the internet to try to find an answer and I've had no luck. Anybody know what could be the issue?

tl;dr: How can I import Outlook 2013 messages into Thunderbird?

Background: I used Outlook Express until Microsoft killed it, and have used Outlook 2013 since. Now Microsoft has forced me to abandon that due to Oauth2 not being supported, so I am looking for a replacement.

Thunderbird seems to be a recommended solution, but despite poking around in the community forums and help files, I am not finding straightforward answers to my questions on the current platform. (Side note: I have been using Firefox since it was Phoenix and then Firebird, and then Firefox, but never really used Thunderbird.)

I found and attempted to follow the instructions for import here: https://support.mozilla.org/en-US/kb/thunderbird-import but it must not work with older versions of Outlook, as I got a message saying "No profile found." (I ran it under the same user, an admin, that has the Outlook 2013 installed, so I don't know where it is looking for that profile). Import from a file doesn't give the option to use the Outlook file types.

So, given that, how can I import my email and address book from Outlook 2013?

Thanks in advance!

Even though Thunderbird is not my default email client, when I create an email out of my Access database, Thunderbird intercepts the outgoing email and loads instead of Outlook. If I uninstall Thunderbird, Outlook opens as usual.