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Thunderbird gives an error message when I try to add a second email address. It is a Charter Communications Spectrum email address. Checked and rechecked the email address and password. I called the Spectrum help line and verified I had the correct server, incoming port, outgoing port, SSL on. Do not know how to proceed to use this email address on Thunderbird.

When I use my PC (main device) Thunderbird shows individual mail folders, on my iPad the default mail client as well as individual account folders has an 'All Inboxes' This is very useful as 95% of my mail will go to one account .... so having an 'All folders' account ensures I don't miss a mail arriving on a less used account.

Is there a way to set this up on Thunderbird?

My wife decided to add our son to our You Tube TV. She is not the greatest with computer. I have been unable to access my Thunderbird emails since Saturday. When I sign in I am asked to enter my email address and I get a 404 error message. I'll attach the messages I have received. Have to talk on phone if that is OK.

I wrote an email then clicked on "Attach" (same happens if I click "Add attachment"), I got an error message that stated that a completely unrelated directory did not exist. There was no way to get round this, so I could not add the attachment. I eventually worked out that the directory had been used for an attachment on a previous unrelated email. That directory had since been deleted. I created another directory of the same name and the attachment process worked. When attaching, Thunderbird seems to default to the most recently used directory, if it no longer exists the attachment process fails and there is no way round it.

Currently using Thunderbird 128.5.2esr (64bit) on Win10, I can no longer print the imported holiday events. They show on my screen, but will not print. This has just recently come up (within the last month). I have always been able to print all events up till now. I have checked the settings and nothing else has changed that I can find.

I'm trying to transfer the Profile folder from my current laptop to my new one. I followed the directions here: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer but must've made a mistake because none of my many Local folders have populated Thunderbird in the new laptop. Also, the GB size, number of files and number of folders show to be very different on the new laptop vs. the current one.

I'm inclined to just start over but have a question. Can I simply delete the contents of the "Thunderbird" folder under "Roaming" in my new laptop and try again to paste into it? Or are there some items in that folder that were inserted when I first downloaded TB into my new laptop so that doing a complete deletion would remove those and they wouldn't be replaced when I try pasting again? If so, how do I get around that?

Thanks very much for your help.

I have lost all e-mails from 2024 except for the last 2 days. when I tried to retrieve them from the 2024 archives they disappeared? I have lost them on my phone and my computer, but they are still on my husbands phone. What on earth happened and how do I fix it and how do I retrieve the e-mails. This is a business and all e-mails are very important.

Probably after the last update I am not able to simply do "Folder Maintenace" by File > Do Folder Mainenace. After doing this the process gives an error message:

"You cannot maintain the "Recycle Bin in xxx@xxx.net" folder because you cannot write to the folder. Check that you have enough disk space and write permissions to the folder and repeat the action.

This started to happen simultaneously on all my devices (two PCs, one notebook), all with updated Windows 11 and with last version of Thunderbird (128.5.2esr (64 bit) and also both in my personal and working mail domains. All of them are IMAP.

If I try to maintain only the trash bin separately, it takes a long time and finishes without any error message. But trying after that the complete maintain again fails.

I tried to delete trash files from the account profile on the disc and then it work. But only until I deleted any message. Then the problem ocurred again.

I am not sure whether I am doing good or bad to maintain folders regularly, but it was okay and without problems yet around month ago, not now.

Thank you, Michal

I had to change one of my email accounts due to a possible compromise of the password, I am now unable to receive or send messages on this particular account, so I would please love some help to resolve this problem, thank you

Many times when I am forwarding emails or copying and pasting text from an outside source, the spell check will choose a word like "isn't" and highlight "isn" as a misspelled word. This has happened with a number of different contractions.

Additionally, it will pick parts of an abbreviated name in someone's email address in the To: field as a mistake. I do not have the time or desire to constantly, go through a long email and choose 'add to dictionary' or click ignore. Why is it even looking at parts of a contraction, and it should be ignoring the To field altogether.

Is there something wrong with my version or is this how it operates? My TBird is up-to-date: 128.5.2esr (64-bit).

Just what the subject line says. Go looking for something and Search doesn't find it. Even after I remember the email and find it, Search does not find it.

Why is this? It is un-usable, actually as it happens all the time.

For instance, putting in a company name like "walmart.com" will find some but not all the emails with walmart.com and certainly not the most recent ones specifically with a person's name.

Recently I have started to see Thunderbird trying to insert passwords or Yubi key codes in the body of messages without my initiating that. I sent a message this morning and I deleted the codes, but T-Bird started re-inserting them.

Any idea what can cause this behaviour?

Thanks, Jim Darrough

I have one Microsoft, several Gmail and one Zoho account, none of which will update and display new messages. I've been using the "Get Messages" command, which doesn't work for me. Should I be doing something else? My Thunderbird is up to date on a W10 laptop.

I just upgraded my desktop pc from Windows 10 to 11, and before the upgrade I used the Tools Export function to export my complete Thunderbird profile, so I could import it after the upgrade. Unfortunately the export file cannot be read on my upgraded pc using the Import function - Thunderbird gives me error messages every time, that suggest the exported folder might be corrupted or invalid.

My IMAP emails are fine, as I have set those accounts up from scratch and the folders have now populated with all the emails - the problem is all my filed emails, dating back many years, which were all stored manually in a filing system under Local Folders.

I tried manually copying across the individual files from the extracted back-up folder into my live Thunderbird profile and then reopened Thunderbird...which worked to some extent...as in, all the folders are there, but no emails are showing! It shows no messages under each folder, even though if you look under the Profile you can see that the email files exist.

I tried various ways to bring them in, including zipping one of the folders and trying to import from the zip file (which also brought in a folder but no emails) but even though the email files are clearly there under my profile, Thunderbird shows 0 messages in all my Local Folders. It's as though it is unaware the files exist, so I suspect it needs them to be formally imported somehow?

I would hate to lose the emails, as they document important information and purchases etc over many years, along with archived emails for my charity work, social events, etc. As I said, I can see the files are there but simply copying the files to my profile has only worked to the extent the filing 'structure' is visible, Thunderbird doesn't display any of the emails.

I have included two images...one of my Thunderbird Local Folders as they currently look, and the other showing the backed up files existing in my Profile, which I hope are helpful.

Can anyone help please? I am running a desktop PC on Windows 11. Thanks, David.