搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

What is the exact problem as to why my new account cannot be activated via the email with the link to click to activate my new account?

  • 2 个回答
  • 3 人有此问题
  • 13 次查看
  • 最后回复者为 James

more options

I just newly "Registered" my account. I got an email from Notifications@support.mozilla.com giving me this link to activate my account: https://support.mozilla.com/en-US/users/activate/21faae325135a....... I clicked on the link, got directed to Mozilla'a site, and got this message: "Something is wrong. We cannot activate your account. Please make sure that you have clicked the correct link in your email or typed in the correct address." Did I give the wrong email address? My other email address I use to sign into Yahoo! Mail is: smokefeather12001 at yahoo dot com. What do I need to do to get my account here activated?

I just newly "Registered" my account. I got an email from Notifications@support.mozilla.com giving me this link to activate my account: https://support.mozilla.com/en-US/users/activate/21faae325135a....... I clicked on the link, got directed to Mozilla'a site, and got this message: "Something is wrong. We cannot activate your account. Please make sure that you have clicked the correct link in your email or typed in the correct address." Did I give the wrong email address? My other email address I use to sign into Yahoo! Mail is: smokefeather12001 at yahoo dot com. What do I need to do to get my account here activated?

由James于修改

所有回复 (2)

more options

My original security image "is" the cat shown on this page. What else do I need to do to get my account activated? It may be possible that when I first got Mozilla Firefox installed/downloaded on my desktop computer, I used the email: smokefeather12001 at yahoo dot com. Do I need to go into my Mozilla profile and edit the current email address that I gave when I first tried to register earlier today (6-5-2011)? I don't know where to find the cat image again. Can someone please help me?

由James于修改

more options

If your account is the Cissie01 account you are posting with then it appears to be activated and working fine.

If you need help with a account here then post in https://support.mozilla.com/en-US/forums/contributors where the admins will likely see it better as the Questions section is a active section for Firefox support.